Bill Payment Information

Online Billpay

To register your account online or to pay your bill, click here

Customer Support

For billing, service requests and other inquiries use the following:

General Customer Service Number: (832) 490-1600

Customer/Billing Inquiries Email: customercare@sienv.com

For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.

Our payment hours are:

Main Office
6420 Reading Road
Rosenberg, TX 77471

Phone: 832-490-1600
Monday through Friday from 8:00 a.m. to 5:00 p.m.

For after-hour emergencies, please contact our dispatch team at 832-490-1601.

Service Rate Schedule

Water Rate (Single Family Residential)

$ 15.00Minimum Rate for Service
$ 0.75Rate per 1,000 gallons metered for usage above 8,001 gallons

Sewer Rate (Single Family Residential)

$ 38.49Minimum Rate for Service
$ 0.75Rate per 1,000 gallons metered for usage above 8,001 gallons